The ‘ recently appointed Cramer Family Foundation Professor of Practice in Community Impact brings a rare combination of community-based civic engagement and expertise in cultivating changemakers across a range of fields.

joined the Maxwell School in August as part of the newly formed Civic and Community Engagement office. She is teaching undergraduates from a range of University degree programs with a focus on experiential learning, leadership development and problem-solving.

This semester, Arnold is teaching a capstone course in which students are tasked with turning their social science research into an action plan in partnership with a local government or community organization. One project focuses on using social media strategies to help nonprofits expand engagement and impact. Another aims to help families facing hardship to keep their pets while relieving pressure on local shelters.

Arnold plans to develop additional courses focusing on public narrative and civic leadership as well as applied social innovation and partnership building.

“These classes provide students with the analytical tools and practical skills needed to identify social problems, develop evidence-based responses and lead effective community engagement efforts through hands-on research and real-world partnerships,” she says. “By connecting rigorous analysis with practical implementation, students develop the civic leadership skills essential for creating lasting change and strengthening democratic institutions.”

The Cramer Family Professor of Practice in Community Impact was established through a generous gift by the Gerald and Daphna Cramer Foundation to provide support to students across a range of community engagement efforts that develop capabilities and skills in entrepreneurship, civic engagement, philanthropy, systems change, social innovation and impact.

The late Gerald B. Cramer earned a degree in accounting from the in 1952 and went on to become one of the Maxwell School’s most generous and dedicated supporters. He and his wife, Daphna, funded professorships and graduate assistantships and supported the creation of the Global Affairs Institute at Maxwell (now the ) as well as the University’s Institute for National Security and Counterterrorism (now the ).

Arnold says her work across fields and sectors has given her a unique lens and ability to connect with and mentor students with wide-ranging interests.

Most recently, she served as director of leadership engagement and impact at the Truman National Security Project, where she developed training programs and oversaw national policy and impact networks. At Google, she led national Ph.D. outreach strategies and helped launch diversity initiatives that continue to shape the company’s talent pipeline.

Her approach at Maxwell also draws on two decades of experience at top academic institutions. At Cornell University’s Johnson Graduate School of Management, she redesigned the technology career curriculum, advised MBA students and grew the school’s High Tech Club into its largest professional organization.

At MIT’s School of Engineering, she managed the Undergraduate Practice Opportunities Program, helping engineering students integrate professional skills with technical expertise. And, at the Harvard Kennedy School’s Center for Public Leadership, she coordinated interdisciplinary fellowship programs that immersed graduate students in dialogue with influential leaders.

Across roles, Arnold says she has focused on three core principles: applied learning that connects classroom theory with real-world practice, cross-sector relationship-building and leadership development that empowers diverse voices. “Whether I was working with engineering students at Google, MBA candidates at Cornell or community members, the approach has been the same—give people the tools, connections and confidence to create change,” she says.

On April 28, 2025, a major power outage affected millions across Spain, Portugal and parts of southern France due to what authorities described as a “.” Although the exact cause was not immediately confirmed, concerns quickly arose about the possibility of a cyberattack. Such trepidation highlights how in today’s interconnected world, something as simple as a phishing email can trigger a chain reaction that jeopardizes the safety and well-being of millions.

Recognizing the exponentially growing importance of cybersecurity, the College of Arts and Sciences’ (A&S’)  (Forensics Institute) offers a  in partnership with the  (iSchool). This program is designed to equip future professionals with the critical skills needed to safeguard sensitive information and infrastructure while holding malicious actors accountable. The M.S. blends courses in digital forensics, cybersecurity and data analytics with advanced forensic science and crime scene investigation.

What Are Cybersecurity and Digital Forensics?

While closely interconnected, these disciplines represent proactive and reactive approaches to managing digital threats. Whereas cybersecurity focuses on preventing attacks and protecting digital infrastructure, digital forensics is concerned with investigating breaches in established cybersecurity and identifying the cause, scope and perpetrators of the attack.

With digital evidence now central to over 90% of criminal cases, as reported in the , the program equips students for careers in cybersecurity, digital investigations and intelligence analysis. They also gain hands-on experience through fieldwork at top-tier facilities, including federal agencies like the Federal Bureau of Investigation, the Department of Justice and the Department of Defense, along with various crime laboratories and prosecutor’s offices.

Learning from Leaders in Cybersecurity

A key strength of the program is the access students have to faculty who are actively engaged in cutting-edge, practical research. A prime example is , courtesy research professor and adjunct professor of forensics who also received a master’s degree in forensic science from A&S and a Ph.D. in cybersecurity from the Federal University of Technology Paraná in Brazil. When not teaching courses at Syracuse, he is conducting international research with organizations like the Brazilian Army at the Military Institute of Engineering.

“We focus on developing advanced simulated environments that can replicate everything from energy substations to entire distribution systems,” says Lemos about his current work. “These environments allow us to simulate cyberattacks and study system and device behavior, including the integration of physical equipment.”

Over the past decade, Lemos says the significant rise in attacks on critical infrastructure, such as the  in 2015 and the  in 2021, which significantly affected fuel supply to the U.S. East Coast, emphasize the growing need for highly trained professionals to work in both prevention and incident response.

Ensuring Grid Resilience

Lemos’ work in Brazil involves safeguarding that country’s power supply by exploring how systems react before, during and after an incident—without the risks or costs associated with testing real infrastructure.

“These simulations help uncover vulnerabilities, assess system resilience and evaluate the effectiveness of various detection and defense mechanisms. They also support the development of robust incident response plans and recovery protocols,” Lemos says. In turn, he brings this expertise and a deeper, more practical understanding of how to protect critical systems into the classroom at Syracuse, enriching the learning experience for students.

In his course, Computational Forensics, students are introduced to cutting-edge technologies such as machine learning and artificial intelligence. These tools are vital in the field of cybersecurity to sift through vast amounts of network traffic data to detect unusual patterns. By tackling practical forensic problems, students develop both the technical expertise and an analytical mindset essential for careers in cybersecurity and digital investigations.

Lemos sees sharing the professional knowledge he’s gained as a meaningful way to give back, recognizing the pivotal role his A&S education played in shaping his career.

“My education at Syracuse University was foundational to the work I do today,” he says. “The combination of strong theoretical grounding and hands-on experience—guided by professors who are both researchers and practitioners—gave me the tools to engage with real-world cybersecurity challenges. I’m grateful for the opportunity to support students as they prepare for impactful careers in high-stakes fields like military operations and critical infrastructure systems.”

By combining rigorous academic instruction with applied learning and direct engagement with faculty leading global initiatives, the Forensics Institute equips students to confront today’s complex digital threats. This integrated approach aligns with the University’s and A&S’s priorities of preparing students for careers in emerging and innovative technologies.

Ken Pontarelli ’92 credits the University for changing his life, opening up opportunities to pursue his passions and achieve professional success that allows him to focus on the public good. In return, he and his wife, Tracey, are paying it forward by supporting Syracuse students pursuing meaningful careers in the vital field of sustainability. Their recent gift endows the Pontarelli Professorship in the . It builds on their years of support that have helped position the University as a thought leader in sustainability. As part of the Forever Orange Faculty Excellence Program, the University has committed additional funds to support teaching and research activities in environmental sustainability, finance and public policy.

“Our goal is to build a sustainability program that ties together distinctive strengths from across the University, allowing business, policy and environmental science to work together to solve problems and tackle global challenges,” says Pontarelli. They are well on their way, thanks to previous support from the Pontarellis that a five-year funded professorship in 2019 and a scholarship fund in the , and helped create a unique master of science joint degree from the Maxwell and Whitman schools in sustainable organizations and policy, and the .

“When I (in 2022), Syracuse University was ranked No. 11 nationally for environmental policy and management by U.S. News & World Report,” says Jay Golden, Pontarelli Professor of Environmental Sustainability and Finance. “Each year our rankings have increased, and the most recent 2024 rankings have us tied with Harvard for No. 6. Certainly, our goal is to continue to rise in the rankings through the recognition of our peers of all the great programs we have going on at Maxwell and the other colleges at Syracuse.”

Growing Interest in Sustainability

Pontarelli graduated from the University with a bachelor of science in finance from the Whitman School and in economics from the Maxwell School. He immediately began what became a long career at Goldman Sachs, initially focusing on energy markets. “We made one of the first large-scale investments into renewable power back when few such investments were being made,” says Pontarelli. “As I gained more understanding of the field, I realized how critical private capital is, together with government policy, in addressing environmental issues. The business case for investing in sustainability is incredibly strong.”

In an interview with Private Equity International (November 2023), Pontarelli pointed out that sustainability was just a niche market with $20 billion of assets under management just 10 years ago and ballooned over the decade to more than $270 billion of assets under management.

At Goldman Sachs, where Pontarelli is partner and managing director, he leads the firm’s private equity impact investing efforts within the Asset Management Division. He was appointed to the University’s Board of Trustees in 2021, serves on the Whitman Advisory Council and, last year, was awarded the for Sustainability by Maxwell. His investments in academic and experiential programs are designed to ensure that environmental policy research is well-grounded in an understanding of markets and financial mechanisms.

“This is a pivotal time,” says Pontarelli. “There are so many things that could be done if we don’t get caught up in political issues. Everyone would agree that these are common sense business things to do.” He cites the example of one recent investment in a company that provides control panels to big data centers to manage power generation usage. The product can reduce usage by 10% for the average data center. “I’m focused on pragmatic solutions.”

That’s why Pontarelli is so impressed with the work being done by students in the which, according to Golden, is “a nonpartisan think tank and research lab focused on examining sustainability imperatives at the nexus of industry and government.” The lab launched in 2021 with just six students.

“From that early start we have maintained every semester 40 to 50 paid undergraduate and graduate sustainability research fellows spanning almost every college across the University,” Golden says. “In fact, we have more students interested than we can currently financially support or mentor with our current staffing levels. Not a week goes by that I don’t receive numerous emails from students interested in joining the lab.”

Inspiring More Philanthropic Support

It’s easy to see why students are so interested. They are doing what Pontarelli calls “eye-popping work” in partnership with industry or government, and he hopes to inspire more philanthropic support so that more students can participate. Golden cites a few examples:

• Students from the Maxwell School, Whitman School and are doing research in energy systems, biotechnologies and carbon capture technologies for various industrial sectors. This includes providing technical, finance and policy insights to develop recommendations for government agencies, policymakers and business leaders that would benefit the U.S. economy and the environment.
• Students are working with Thomson Reuters as well as the global footwear and apparel industries researching innovative best management practices and policies that can eliminate the utilization of forced labor in the global supply chain.
• A team led by Golden and School of Architecture Assistant Professor Nina Wilson is working with architects, engineers, design/build firms, insurance, government and finance on developing innovative strategies, policies and professional practices for resiliency in the built environment. They are holding workshops throughout New York state.
• Students have developed an energy dashboard to quantify and visualize energy consumption on campus, by buildings and by energy source, that is continuously updated while also modeling economic impacts and opportunities for the University to manage energy consumption and other environmental impacts. This also involves working with Campus Dining to quantify food wastes across the campus and modeling the economic and greenhouse gas opportunities by implementing new strategies.

Preparing Future Leaders for the Public Good

The new joint master’s degree from Maxwell and Whitman, supported by the Pontarellis and directed by Golden, offers an intensive professional sustainability consulting course each spring through the lab, in which students work in project teams to provide high-level research and consulting to public and private organizations, including Fortune 500 global companies and smaller start-ups domestically and globally.

“I am grateful to Ken and Tracey for continuing to promote the values of high-quality teaching, experiential learning, evidence-based research, engaged citizenship and public service impact, which we hold dear at the Maxwell School,” says Dean David M. Van Slyke. “This professorship, endowed in their name, will make certain their commitment to climate, energy and environmental sustainability and working across levels of government and sectors of the economy continues to be a hallmark of the instruction and scholarship the Maxwell School pursues in preparing future leaders that seek to promote the public good.”

Golden says that “we have an incredible job placement rate for students even before they graduate” with organizations as diverse as Morgan Stanley, KPMG, the State of New York and the Department of Defense. “They stand out in the job market because they have learned to take theory from the classroom and apply it in the real world, with plenty of opportunities to do the work thanks to Ken and Tracey Pontarelli,” Golden says.

“We want students to get excited about careers in the sustainability field,” Pontarelli says. “It’s purposeful, meaningful work as they become problem-solvers who can change the world.”

Heather C. Fischer, a graduate student in the executive master’s in international relations (E.M.I.R.) program in Washington, D.C., has been named a 2023 Eisenhower USA Fellow. One of 11 recipients of the honor by the organization Eisenhower Fellowships, she was selected for her work fighting human trafficking and other human rights crimes in the national security space.

Named after the U.S.’s 34th president, Eisenhower Fellowships was founded in 1953 to provide mid-career leaders from around the world the opportunity to travel to different countries to connect with fellow professionals of their respective fields.

Fischer works as the senior advisor for human rights crimes at Thomson Reuters Special Services, a D.C-based data and technology company. As a contractor for the federal government, she helps inform the company strategy to combat human trafficking, safeguard children from online sexual exploitation, pursue human rights violators, and promote women, peace and security.

The fellowship supported Fischer’s recent travel to Malaysia and Thailand to study best practices to address forced labor in global supply chains and develop a U.S. public awareness campaign to educate consumers about making ethical purchasing decisions for goods and services free of forced labor. Her academic research work during the fellowship was supervised and supported by Jay Golden, Pontarelli Professor of Environmental Sustainability and Finance and director of the Dynamic Sustainability Lab.

“Heather and I are working with Thomson Reuters to develop a technical bulletin to educate multi-national corporations, governments and NGOs as well as consumers on the important issues of forced labor in supply chains,” says Golden. “A key component of our work is to provide both public policy and business strategies to assist in identifying and eliminating products that are derived from forced labor around the globe.”

Before joining Thomson Reuters, Fischer worked for the McCain Institute, the U.S. Department of State, the U.S. Department of Justice and the White House. She was a special advisor for human trafficking and the inaugural human trafficking czar during the Trump administration.

Fischer enrolled in the E.M.I.R. program in August 2021 to enhance her policy-based perspective in support of her work.

“Obviously, my time in government provided valuable public affairs experience, but I was really thrown into the deep end of the pool,” she said in a . “When I saw Syracuse was offering an executive master’s program in conjunction with the Center for Strategic and International Studies, I knew this would be a great opportunity to work on the theory around the intersection of national security and human rights.”

Story by Sophia Moore