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Information Technology Services

Syracuse University Among First Universities to Provide Campuswide AI Access to Anthropic’s Claude for Education

A new partnership equips students, faculty and staff with advanced artificial intelligence tools to enhance learning, research and collaboration across campus.
News Staff Sept. 22, 2025
Syracuse

5 Surprisingly Simple Ways to Use Generative Artificial Intelligence at Work

Not too long ago, generative artificial intelligence (AI) might’ve sounded like something out of a sci-fi movie. Now it’s here, and it’s ready to help
Jen Plummer July 28, 2025
5

MakerSpace Helps Turn Creative Dreams Into Reality

At the intersection of curiosity and technology sits the Information Technology Services MakerSpace, a thought-provoking environment where members of the University community can come together
John Boccacino March 5, 2025
MakerSpace

Information Technology Services Warns of Immigration and Payment Scams

The Information Technology Services (ITS) team has received reports of a scam targeting international students. Attackers are impersonating government agencies (such as U.S. Immigration and
Eric Ferguson Jan. 29, 2025
Information

Andrew Joncas Appointed as Inaugural Assistant Vice President for Enterprise Data and Artificial Intelligence

Information Technology Services (ITS) has announced the appointment of Andrew Joncas as the division’s first assistant vice president for enterprise data and artificial intelligence (AI).
Eric Ferguson Jan. 22, 2025

Information Technology Services Warns of Sophisticated Phishing Attacks Impersonating Trusted Sources

The Information Security team within Information Technology Services has detected an increase in sophisticated phishing attacks targeting the University community. These phishing emails look real
Eric Ferguson Jan. 7, 2025
Information

New Licensing Agreement with Microsoft Offers Enhanced Security, Analytics and Collaboration

Syracuse University will transition from Microsoft A3 licenses to Microsoft A5 licenses as the result of a new agreement between the two organizations. Information Technology
Eric Ferguson Nov. 5, 2024
New

ITS Introduces New Way to Report Phishing Emails

To strengthen campus cybersecurity, Information Technology Services (ITS) is updating the process for reporting suspected phishing emails. Going forward, all phishing emails should be reported
Eric Ferguson Nov. 1, 2024
ITS

Navigating Cybersecurity: How to Be Your Own Human Firewall

Andrew McClurg, with Information Technology Services (ITS), is often asked how people can stay safe online to protect against scams and hackers. He breaks it
News Staff Oct. 10, 2024
Navigating

MySlice to Be Unavailable During Update on Sept. 28

The MySlice portal and all of the services accessed through the portal will be unavailable from 5 a.m. to 8 p.m. EST on Saturday, Sept.
Eric Ferguson Sept. 24, 2024
MySlice

Information Technology Services Warns of Scam Sextortion Emails

Several members of the University community, including faculty, staff and students, have notified Information Technology Services (ITS) that they recently received sextortion scam emails. It
Eric Ferguson Sept. 13, 2024
Information

New Sign In Screen Launching Sept. 17

Effective Sept. 17, the Microsoft Sign in experience for students, faculty and staff will feature a new look that reflects University branding guidelines. The new
Eric Ferguson Sept. 10, 2024
New

University Experiencing Significant Microsoft Slowdown, ITS Working to Resolve

Update, 11:20 a.m.: Information Technology Services (ITS) has resolved the issue with Microsoft. If users continue to experience difficulties, please contact ITS directly. As of
News Staff Aug. 20, 2024
University

New OrangeNow Mobile App Puts the Entire Orange Experience at Your Fingertips

“Where can I eat now?” “What events are happening on campus now?” “What assignment should I work on now?” “What class do I have now?”
Jen Plummer Aug. 7, 2024
New
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